Dear Union Fenosa:
I’m writing this to tell you that you ruined my evening once again. This has happened several times in the last week not to mention many times over the years that I have lived here. This time however I cannot get over my disappointment of last evening. You see Union Fenosa our electricity ceased operation right as I was chanting; “Katy Perry, Katy Perry!” and was eagerly anticipating the Super Bowl Half Time Show and the second half of what turned out to be a very close championship football game.
Union Fenosa, you may find my anger petty and small but in reality I’ve really had enough of your antics. You disappear for hours at a time, lately 10 hours or more a day. If I could break up with you and find an electricity provider who understood how important it is to have lights and power 24/7 I would. I would look for a company who is kind and has the proper infrastructure to support our little family in the pueblo. I need a company who means what it says and says what it means and actually knows how to figure out what the problem is. I need a caring nurturing company that is honest and doesn’t leave me sitting in the dark several times in a week and lets me finish at least one load of wash without deciding to leave me.
Union Fenosa, I think I deserve a company that treats me fairly. I know that you are a busy, busy guy operating in 25 countries or more. I try to keep my energy consumption down and always get credit for keeping my usage under 600 kw every month. This month you even recognized me for keeping my usage under 400 kw and I appreciate that about you. I try to watch the household budget the best I can and still you don’t appreciate it and cut me off arbitrarily. I pay you as soon as you ask because I’ve seen with my own eyes how you snip electrical lines when others get behind on their payments. I know I know there are several people on our grid that use air conditioning 24/7 , straining our system and causing problems with our relationship and our fellow neighbours on the grid. I have to feel some empathy for them because they aren’t used to feeling the warm Panamanian breezes on their skin. Please don’t let that interfere with how you feel about me. Maybe the solution to fixing our relationship is to let over users have a grid of their own so they can spend as much time in their air conditioning as they wish. I am concerned about my other neighbours in the community, those who have no way around your manipulation. I see them on their front porches with their families in the dark, holding the one flashlight they own, wondering how long you have left us all once again and if their food will spoil from lack of refrigeration.
Union Fenosa, I also have a concern about the company you keep. I’ve seen those Cobra guys driving around. I’ve also seen the new guy you’ve been hanging around with, I didn’t quite catch his name but I think his first name is Linea. I worry that they may be leading you around by the nose and not being honest with you about what your faults are so they can line their own pockets. I’ve heard that you pay them every time they answer your call. Do you ever come back out on your own and wonder if you do have a problem that requires more of a 12 Step Program than the support those lousy friends of yours are giving you?
Finally, Union Fenosa, I am really worried about your possible capers during Carnaval. The population in our little community has already increased exponentially with tourists, new houses and temporary residents. I worry that the stress of even more people might send you over the functional edge. We’ve already experienced problems with Dengue Fever and Hanta Virus this year; if you’re not up to snuff for Carnaval I foresee even greater danger and it won’t be pretty. Union Fenosa, I really hope for all our sakes that you can get it together enough by then so that we can live together in harmony. I know that we don’t speak the same language but you’re a big guy with lots of helpers and I’m willing to learn yours, can you learn mine? All I’m asking for is a little light in the dark, can you give me that Union Fenosa…in the campo?